TOFFEEPAY TERMS AND CONDITIONS

Last Updated: December 19, 2025

1. ACCEPTANCE OF TERMS

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and Galactica Games Inc., dba ToffeePay (“ToffeePay,” “we,” “our,” or “us”) governing your access to and use of our digital commerce platform and related services (collectively, the “Services”).

By accessing or using our Services, purchasing any Digital Goods (as defined below), or clicking to accept these Terms, you agree to be bound by these Terms and our Privacy Policy, available at https://toffeepay.com/privacy-policy. If you do not agree to these Terms, you must not access or use our Services.

1.1 Contracting Entity by Region
Depending on your location, you are contracting with the following ToffeePay entity:

  • EU / EEA users: Galactica Games Limited
  • UK users: Galactica Games UK Ltd.
  • United States and rest of world users: Galactica Games Inc.

These Terms apply to all users. However, nothing in these Terms limits any mandatory consumer protection rights you have under the laws of your country of residence.

2. SERVICES DESCRIPTION

2.1 Merchant of Record Services ToffeePay operates as the Merchant of Record for all Digital Goods purchased through our platform. The specific Merchant of Record entity depends on your location:

  • For EU / EEA customers, the Merchant of Record is Galactica Games Limited
  • For UK customers, the Merchant of Record is Galactica Games UK Ltd.
  • For U.S. and rest of world customers, the Merchant of Record is Galactica Games Inc.

As Merchant of Record, the applicable ToffeePay is the seller of the Digital Goods and is responsible for all aspects of the transaction, including processing payments, handling customer service inquiries, managing refunds, and complying with applicable consumer protection laws.

2.2 Digital Goods Our Services facilitate the sale of digital goods, including but not limited to:

  • In-game currencies (such as coins, gems, emeralds, or similar virtual currencies)

  • Virtual items and cosmetic enhancements

  • Game enhancements, power-ups, and gameplay advantages

  • Digital content accessible within supported games

All Digital Goods are delivered electronically and have no physical form.

2.3 License-Based Model Digital Goods are sold under license from game developers and publishers. Upon successful purchase, you receive a limited, non-exclusive, non-transferable license to use the Digital Goods solely within the applicable game environment, subject to the game’s own terms of service.

2.4 Payment Flow Our Services operate through secure payment links that redirect you from the game environment to our payment processing platform. Upon successful payment, you are returned to the game, and the Digital Goods are delivered directly within the game by the game developer.

3. ELIGIBILITY AND AGE REQUIREMENTS

3.1 COPPA Compliance In compliance with the Children’s Online Privacy Protection Act (COPPA), our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

3.2 Parental Consent for Minors If you are between 13 and 18 years of age (or the age of majority in your jurisdiction, whichever is higher), you may only use our Services with verifiable consent from a parent or legal guardian (“Guardian”), as required by applicable law.

3.3 Guardian Responsibilities If you are a Guardian providing consent for a minor’s use of our Services, you:

  • Acknowledge that you have read and agree to these Terms on behalf of yourself and the minor

  • Accept full responsibility for all transactions and activities under the minor’s account

  • Agree to monitor and supervise the minor’s use of our Services

  • Understand that you are legally liable for all purchases made by the minor

3.4 Age Verification We reserve the right to request age verification at any time and may impose spending limitations based on verified age to comply with applicable laws and regulations.

3.5 EU/EEA and UK Age Requirements
For users located in the EU/EEA or the United Kingdom, the minimum age to consent to digital services may vary by country (typically between 13 and 16). Where required by local law, parental or guardian consent must be obtained for users under the applicable age threshold. Nothing in this Section affects any mandatory protections for children under applicable law.

4. DIGITAL GOODS AND LICENSES

4.1 Nature of Digital Goods All Digital Goods sold through our Services are:

  • Digital/virtual items with no physical counterpart

  • Licensed for use solely within the applicable game environment

  • Non-transferable and cannot be sold, traded, or exchanged outside the game

  • Subject to the terms and conditions of the applicable game

4.2 License Grant Upon successful purchase, you receive a limited, non-exclusive, non-transferable, revocable license to use the Digital Goods solely for personal, non-commercial use within the designated game environment.

4.3 License Restrictions You may not:

  • Transfer, sell, rent, lease, or otherwise commercialize Digital Goods

  • Use Digital Goods outside the intended game environment

  • Reverse engineer, modify, or create derivative works of Digital Goods

  • Share account access to allow others to use your Digital Goods

4.4 Game Developer Relationship Digital Goods are delivered and managed by the respective game developers. While ToffeePay is the Merchant of Record for the sale, technical support for Digital Goods usage within games should be directed to the game developer’s support channels.

5. ORDERS AND PURCHASES

5.1 Order Process When you initiate a purchase through our Services:

  • You are making an offer to purchase Digital Goods from ToffeePay

  • We reserve the right to accept or decline your offer at our sole discretion

  • The contract for purchase is formed when we confirm your payment authorization and process your payment. Order confirmation constitutes our acceptance of your offer to purchase.

5.2 Pricing and Payment

  • All prices are displayed in the applicable currency at the time of purchase

  • Prices include applicable taxes where required by law

  • We accept payment through various methods, including PayPal and other authorized payment processors

  • Payment is processed in real-time, and Digital Goods are typically delivered immediately upon successful payment

  • By initiating payment, you provide express consent for immediate delivery of Digital Goods, which commences upon successful payment processing.

5.3 Order Acceptance and Delivery

  • We reserve the right to limit quantities, refuse orders, or cancel transactions

  • Digital Goods are delivered electronically within the game environment

  • Delivery is considered complete when Digital Goods appear in your game account

This contract formation process is governed by applicable contract law and mandatory consumer protection and payment services regulations in the jurisdiction of the applicable ToffeePay contracting entity.

5.4 PayPal Transactions For transactions processed through PayPal, you acknowledge and agree that:

  • ToffeePay serves as the Merchant of Record for all PayPal transactions

  • PayPal’s terms of service and privacy policy apply to payment processing

  • Disputes related to PayPal transactions should be directed to ToffeePay in the first instance

6. RETURNS AND REFUNDS

6.1 Digital Goods Refund Policy Due to the immediate delivery and digital nature of the Digital Goods, purchases are generally non-refundable once delivery has commenced. However, refunds or corrective measures may be offered, at our discretion, in the following circumstances:

• Where a technical error or system failure prevents delivery of the Digital Goods
• Where you are charged more than once for the same Digital Goods
• Where a transaction is identified as unauthorized or fraudulent, subject to investigation
• Where a refund, repair, replacement, or other remedy is required under applicable mandatory consumer protection laws in your jurisdiction

Nothing in this section limits or excludes any statutory consumer rights that cannot be waived under applicable law.

6.2 Refund Process To request a refund, contact us at support@toffeepay.com within 14 days of purchase with:

  • Your order confirmation number

  • Detailed reason for the refund request

  • Any supporting documentation

6.3 Refund Limitations Refunds will not be provided for:

  • Change of mind after successful delivery

  • Digital Goods that have been used or consumed within the game

  • Purchases made by minors without proper Guardian consent (Guardian remains liable)

  • Violations of these Terms or game terms of service

6.4 Processing Fees Approved refunds may be subject to processing fees to cover payment processor charges and administrative costs.

6.5 Statutory Consumer Rights and Digital Content Withdrawal
Nothing in this refund policy affects your statutory consumer rights under applicable law.
For consumers in the EU/EEA and UK, digital content purchased online may be subject to a statutory right of withdrawal (cooling-off period). By initiating payment and confirming your purchase, you expressly request and consent to the immediate provision of the Digital Goods. You acknowledge that once delivery of the Digital Goods begins (for example, when the items are credited to your game account), you lose your statutory right of withdrawal for that purchase, as permitted under applicable consumer protection laws.

7. PROHIBITED CONDUCT

You agree not to:

  • Use our Services for any unlawful purpose or in violation of these Terms

  • Attempt to circumvent payment systems or security measures

  • Create multiple accounts to evade purchase limits or restrictions

  • Use automated systems, bots, or scripts to make purchases

  • Engage in fraudulent or deceptive practices

  • Attempt to reverse engineer or tamper with our Services

  • Violate any applicable laws or regulations

  • Infringe upon intellectual property rights of ToffeePay or third parties

8. PRIVACY AND DATA PROTECTION

8.1 Privacy Policy Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, available at https://toffeepay.com/privacy-policy, which is incorporated into these Terms by reference.

8.2 Data Processing By using our Services, you consent to the collection, processing, and use of your personal information as described in our Privacy Policy and as necessary to provide our Services.

8.3 International Data Transfers We operate globally and may transfer your personal information to countries outside your jurisdiction in accordance with our Privacy Policy and applicable data protection laws.

9. INTELLECTUAL PROPERTY

9.1 ToffeePay Intellectual Property All content, features, and functionality of our Services, including but not limited to software, text, displays, images, audio, design, and selection and arrangement thereof, are owned by ToffeePay, its licensors, or other providers and are protected by intellectual property laws.

9.2 Limited License to Users We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services solely for their intended purpose in accordance with these Terms.

9.3 Digital Goods Intellectual Property Digital Goods are owned by their respective game developers and are licensed to you through ToffeePay. All intellectual property rights in Digital Goods remain with the game developers.

10. DISCLAIMERS AND WARRANTIES

10.1 Service Availability Our Services are provided “as is” and “as available.” We do not warrant that our Services will be uninterrupted, error-free, or completely secure.

10.2 Digital Goods Disclaimers We make no warranties regarding:

  • The continued availability of specific Digital Goods

  • Compatibility of Digital Goods with game updates

  • The ongoing operation or availability of associated games

  • The value or utility of Digital Goods within games

10.3 Third-Party Services We are not responsible for the availability, functionality, or terms of service of third-party games or services that integrate with our platform.

11. LIMITATION OF LIABILITY

11.1 Liability Limitations To the fullest extent permitted by law, ToffeePay’s total liability for all claims arising from or relating to these Terms or our Services is limited to the greater of:

  • The amount you paid to ToffeePay in the 12 months prior to the incident giving rise to liability, or

  • $100 USD

11.2 Excluded Damages In no event shall ToffeePay be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, even if advised of the possibility of such damages.

11.3 Consumer Protection Laws Nothing in these Terms limits your statutory consumer rights under the applicable jurisdictional laws where such limitations would be prohibited by applicable law.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ToffeePay, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to:

  • Your use of our Services

  • Your violation of these Terms

  • Your violation of any rights of another party

  • Your violation of any applicable laws or regulations

  • Any false or misleading information you provide

13. TERMINATION

13.1 Termination by You You may stop using our Services at any time. Termination does not affect previously completed transactions or your ongoing license to use previously purchased Digital Goods.

13.2 Termination by Us We may suspend or terminate your access to our Services at any time, with or without cause or notice, including for violation of these Terms.

13.3 Effect of Termination Upon termination:

  • Your right to use our Services ceases immediately

  • Previously purchased Digital Goods may remain available within games subject to game developers’ terms

  • Provisions of these Terms that by their nature should survive will continue in effect

14. DISPUTE RESOLUTION

14.1 Governing Law These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles. However, if you are a consumer located in the EU/EEA or the United Kingdom, mandatory consumer protection laws of your country of residence will also apply and cannot be limited by these Terms.

14.2 Informal Resolution Before initiating formal proceedings, you agree to attempt to resolve any dispute through informal negotiation by contacting us at support@toffeepay.com.

14.3 Binding Arbitration (U.S. Users Only) If you are located in the United States of America, any dispute that cannot be resolved informally shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Delaware or California. The arbitration shall be conducted in English and held in Delaware or California, unless otherwise agreed by the parties.

If you are located in the EU/EEA or the United Kingdom, this arbitration clause does not apply, and you may bring claims in the courts of your country of residence.

14.4 Class Action Waiver (U.S. Users Only) If you are located in the United States of America, you agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class, consolidated, or representative action. If a court determines that this class action waiver is unenforceable in whole or in part, the arbitration agreement in Section 14.3 shall not apply to you.
In that case, the dispute may proceed in court, but only on an individual basis to the extent permitted by law.

14.5 Exceptions to Arbitration Either party may seek injunctive or other equitable relief in court for intellectual property infringement or other matters requiring immediate relief.

15. GENERAL PROVISIONS

15.1 Entire Agreement These Terms, together with our Privacy Policy, constitute the entire agreement between you and ToffeePay regarding our Services.

15.2 Amendment We may modify these Terms at any time by posting updated terms on our website. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

15.3 Severability If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.4 Waiver No waiver of any provision of these Terms shall be deemed a continuing waiver unless expressly stated in writing.

15.5 Assignment You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15.6 Force Majeure We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control.

15.7 Consumer Rights These Terms do not affect any statutory consumer rights under the applicable jurisdictional laws that cannot be waived or limited by contract.

16. CONTACT INFORMATION

For questions about these Terms or our Services, please contact us at:

Email: support@toffeepay.com
Website: https://toffeepay.com

Galactica Games Inc. dba ToffeePay
Delaware Corporation

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.